filabola mobileTerms of Use

We at filabola mobile set out these terms of use to explain how our platform operates, what you can expect from us, and what we expect from you when you create an account and participate in our games and betting services. These terms apply to all members who access filabola mobile through any device or browser. By registering, you agree to be bound by these terms. We encourage you to read them carefully and contact our support team if anything is unclear.

Our platform is available only in jurisdictions where applicable local law permits online gaming and betting. You are responsible for verifying that your access and use of filabola mobile comply with the laws and regulations in your own location. We do not operate under a single global license; instead, we comply with jurisdiction-specific requirements where we are permitted to operate. If we determine that you are accessing filabola mobile from a restricted jurisdiction, we reserve the right to restrict or terminate your account.

This page covers account creation, deposits and withdrawals, bonus terms, dispute resolution, and liability. Our full privacy policy is available separately; please review both documents before you register.

Account Creation and Eligibility

To register on filabola mobile, you must provide your name, email address, and phone number. We verify both your email and phone through confirmation codes before your account is fully activated. You must choose a strong password — at least eight characters mixing uppercase, lowercase, numbers, and symbols. You are responsible for keeping your password confidential and for all activities that occur under your account.

You warrant that all information you provide to filabola mobile is accurate and complete. We may request additional verification documents before your first withdrawal — typically a copy of your national ID card and proof of address (utility bill or bank statement). Verification typically takes one business day. You agree not to create multiple accounts, share your account with others, or use false or misleading information.

We reserve the right to suspend or terminate any account that we believe violates these terms or poses a security risk. If your account is terminated, we will credit any remaining balance to you within seven business days, subject to verification of your identity.

Deposits and Withdrawals on filabola mobile

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers to mobile banking, local payment, online payment, and e-wallet. Minimum deposit is our welcome offer; maximum daily deposits vary by payment method but typically range from 50 to 100 million IDR. We do not charge platform deposit fees — the amount you transfer is the amount credited to your account.

Deposits typically credit within seconds to a few minutes depending on your chosen payment method. mobile banking and local payment are our fastest options, usually one to two minutes. Bank transfers may take five to fifteen minutes depending on your bank's processing schedule. Your balance is available immediately after we receive and process your deposit.

To withdraw funds, you log into your account, navigate to the withdrawal section, specify your withdrawal amount and destination payment method, and submit your request. Withdrawals are processed based on your verified payment details. Bank transfers to online payment, e-wallet, mobile banking, or local payment typically take one to three business days depending on the receiving bank. online payment and e-wallet withdrawals usually complete within one to two hours. We process verified withdrawal requests immediately without delay or unreasonable holds.

Bonuses, Cashback, and Promotional Terms on filabola mobile

We offer several promotional programmes: a welcome offer for new members, weekly cashback, referral bonuses, and seasonal promotions. These offers are provided at our discretion and are subject to change. We do not guarantee any fixed bonus amounts; instead, we describe eligibility criteria and calculation methods.

Our welcome offer provides bonus funds to new members who make their first deposit. Eligibility, bonus amount, and wagering requirements depend on the current campaign and your location. We publish full terms for each promotion when you register or log in. Bonuses are provided as a credit to your account and are usable across our sportsbook, live casino, and slots categories.

All bonuses are subject to our bonus terms, which may include wagering requirements, game restrictions, or withdrawal limits. We set out these terms clearly in each promotion's description. If you dispute a bonus calculation, contact our support team with your account details; we investigate and correct any errors.

Odds, Results, and Dispute Resolution

We publish odds for all sports betting markets before you wager. Odds are displayed as decimal or fractional formats depending on your preference. Your potential payout is calculated automatically and displayed before you confirm your bet. Once you confirm your wager, the odds are locked in — subsequent changes to the published odds do not affect your wager.

Results for sports betting are sourced from official league and tournament records. For our live casino games (blackjack, roulette, baccarat, Dragon Tiger), results are determined by the live dealer's actions or the random outcome of the game. For slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), results are determined by certified random-number generators. We publish payout rates (RTP — return to player) for all slot games so you understand the long-term theoretical return.

If you believe a result is incorrect or that an error occurred, contact our support team within seven days with your wager ID. We investigate by cross-referencing our internal records against official sources (for sports) or game logs (for casino and slots). If we find an error, we correct it and credit your account. If we find that our decision was correct, we explain our reasoning. Disputes not raised within seven days cannot be reopened except in cases of demonstrable system error.

Account Responsibility and Prohibited Activities

You are solely responsible for managing your account and your funds. We provide tools such as two-factor authentication to protect your account; we encourage you to use them. If your account is compromised and unauthorized wagers are placed, you must contact us immediately. We investigate unauthorized access claims by examining login history, IP addresses, and account activity. If we find evidence of unauthorized access caused by our security failure, we will correct the situation; if we find that your password was weak or that you shared it, we may decline to restore funds.

We prohibit the following activities on filabola mobile: using multiple accounts to circumvent bonus terms or game restrictions; sharing your account with others; using automated tools or bots to place wagers; exploiting system vulnerabilities; or using our platform for money laundering or fraud. Violation of these prohibitions may result in account suspension and forfeiture of any balance.

Liability and Service Interruptions

We endeavour to maintain our platform continuously, but we do not guarantee uninterrupted access. We conduct maintenance, updates, and upgrades that may cause temporary downtime. If technical issues cause you to miss a deadline (e.g., a draw closing), we address your specific situation based on documented evidence. We do not reimburse or compensate for missed opportunities due to maintenance or technical issues beyond our reasonable control.

Our liability to you is limited to the balance in your account. We are not liable for any indirect, incidental, or consequential damages arising from your use of filabola mobile, including lost profits or emotional distress. If you believe we have violated these terms or caused you harm, your sole remedy is to cease using the platform, withdraw your balance, and not use our service again.

Jurisdiction and Changes to These Terms

These terms are governed by the laws of the jurisdiction in which filabola mobile operates, as declared in your account dashboard. If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force.

We may update these terms at any time. Changes take effect when we publish them on this page. If you continue to use filabola mobile after we publish changes, you accept the new terms. Material changes affecting your rights will be communicated to you via email and in-app notification.

Our full contact information for legal or compliance matters is available in the footer of this website. If you have questions about these terms or your account on filabola mobile, contact our support team through live chat, email, or phone during business hours.

Final Notes

These terms, together with our privacy policy, govern your use of filabola mobile. By creating an account, you acknowledge that you have read, understood, and agree to be bound by all of these terms. Your continued use of filabola mobile constitutes ongoing acceptance of these terms.

Services on filabola mobile are available only where local law permits. You are responsible for ensuring your use complies with the laws and regulations of your jurisdiction. We do not facilitate access from restricted jurisdictions, and we reserve the right to restrict or terminate access at any time if we determine continued operation is not legally permissible.